Frequently Asked Questions

Get clear answers on mold safety, lead regulations, and remediation timelines for residential, commercial, and industrial properties. (Residential, Commercial and Industrial properties)

 

Company & Coverage

  • G-Star Enterprises,Inc. is a New York-based environmental remediation contractor, providing expert mold remediation & lead abatement, and Replacement (Spray-on Fireproofing, Mechanical Insulation & Property Restoration) for Residential, Commercial and Industrial Properties.

  • We’re based in New York City and regularly serve NYC and surrounding area (Manhattan, Queens, Brooklyn, Long Island)

  • Standard hours are Mon–Fri, 8:30 AM – 5:00 PM. Phone: (718) 327-0919.

  • G-Star provides prompt, accurate estimates—anywhere from 1day to 5 working days depending on the complexity of the project.

  • The company was established in 2009 and is guided by leadership with 30+ years in Environmental Remediation Services and Replacement of Spray-on Fireproofing, Mechanical Insulation and Property Restoration.

Safety, Testing & Compliance

  • Yes. We coordinate required city/state notifications and permits and follow OSHA/EPA/NYS/NYC rules. (Exact requirements vary by project scope and jurisdiction.)

  • We coordinate with independent, certified inspectors/labs for testing and final clearance where mandated or requested.

  • Yes. We set up containment barriers, negative air, and HEPA filtration appropriate to the hazard level to protect occupants and prevent cross-contamination.

Residential FAQs

  • First, contact an independent testing and monitoring company. Do not disturb the material. Avoid sweeping, sanding, or tearing out. Once the materiel is determined positive, call us for a quick estimate.

  • Often yes—localized containment and separate entrances can keep you in place. For larger projects, we’ll advise temporary relocation for safety and comfort.

  • Small, contained jobs may finish within 1–3 days; broader infestations that require drying, demolition, and rebuild can take longer. We’ll outline a timeline after our site assessment.

  • Yes, we identify and address the moisture source (leaks, humidity, infiltration).

  • Yes, our proposals specify scope-appropriate workmanship warranties and any manufacturer warranties on materials or coatings used.

  • Yes, our containment plans, negative air, and HEPA protocols are designed to minimize exposure. Let us know about asthma, allergies, pregnancy, or chemical sensitivities so we can tailor an occupant protection plan.

Commercial / Institutional FAQs

  • Yes, we work nights/weekends/holiday shifts can be scheduled to minimize downtime for offices, retail, schools, healthcare, and industrial facilities.

  • Yes, we manage phased schedules, stacked crews, and stakeholder communication (property managers, tenants, EHS, union GC, etc.) to keep complex jobs on track.

  • Yes, Certificates of Insurance, site-specific Health & Safety Plans.

  • Yes, expect air monitoring/clearance (as applicable), a closeout package for your files, a copy of daily logs and a waste disposal manifests.

Process & Pricing

  • 1) Assessment → 2) Written Estimate → 3) Regulatory notifications/permits → 4) Containment & remediation→5) Clearance testing (as applicable) → 6) Rebuild/finishes (if in scope) → 7) Closeout documentation.

  • Pricing reflects hazard type, square footage, accessibility, containment level, lab/testing, disposal, and any build-back. You’ll receive a line-item estimate with scope and assumptions.

  • Yes, we can provide photos, logs, and invoices that many carriers require.

  • Residential: deposit + progress or milestone payments per contract. Commercial: PO/contract invoicing, with net terms as agreed.

  • For urgent hazards, mobilization can often happen within 24–72 hours after approvals, permits/notifications, and site readiness. True emergencies may be faster—call to coordinate.

Materials, Methods & Aftercare

  • We’ll recommend removal or enclosure/encapsulation based on regulations, condition, and your end use. We’ll explain pros/cons, cost, and time for each option.

  • Industry-standard HEPA vacuums/air scrubbers, negative air machines, antimicrobial agents, and encapsulants that meet regulatory and manufacturer specs for each material/system.

  • For mold: eliminating moisture, controlling humidity, and improving ventilation are key. For lead/asbestos: proper enclosure, encapsulation, or removal plus ongoing O&M (for remaining materials) where applicable.

Contact & Next Steps

  • Send a message via the Contact Us page or call (718) 327-0919. Include any violation notices, survey reports, plans, or photos to speed up your estimate.

  • Yes, site visits are standard for accurate scope, access planning, and safety staging. When feasible (e.g., for minor items), we can start with photos and measurements, then confirm onsite.